We are very sorry to hear that you are considering a return. Our customer is our top priority and we strive to keep you satisfied and excited about our products.
Our policy lasts 14 days from the date of your purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds
If you haven’t received a refund yet, please check your bank account again. There is often some processing time before a refund is posted.
Please contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at email@example.com and send your item to: 2017 Drysdale Street Danville California US 94506.
To return your product, please mail your product to: 2017 Drysdale Street Danville California US 94506
You will be responsible for paying for your own shipping costs to return your item. We apologize for not being able to refund shipping costs at this time.
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please write to us at firstname.lastname@example.org for additional information regarding our Return Policy. Please provide your order number while writing to us.